Account Manager (IT Consultant)

Join Adi Data Informatics as an Account Manager (IT Consultant) and become part of a dynamic team dedicated to delivering cutting-edge technology solutions to businesses across Bali. In this role, you will act as the bridge between our innovative IT services and our clients, ensuring their technology needs are met with excellence. Based in Bali, you'll have the opportunity to work with a diverse range of businesses, from startups to established enterprises, helping them leverage technology to achieve their goals.

As an Account Manager, you will be responsible for managing client relationships, understanding their unique challenges, and providing tailored IT solutions. You will work closely with our team of experts to ensure that our clients receive the highest quality of service. This role offers a unique opportunity to grow your career in a vibrant and innovative industry, with the chance to make a real impact on the businesses we serve.

📋 Tanggung Jawab Pekerjaan

• Manage and develop client relationships to ensure satisfaction and retention.
• Understand client needs and provide tailored IT solutions.
• Collaborate with the IT team to ensure high-quality service delivery.
• Monitor client satisfaction and provide feedback to improve services.
• Stay up-to-date with industry trends and emerging technologies.
• Prepare and present reports on client interactions and service delivery.
• Assist in the development of new business opportunities.
• Participate in team meetings and contribute to the overall strategic direction of the company.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Minimum of 3 years of experience in account management or a related role.
• Strong understanding of IT services and technologies.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Proficient in using project management tools such as Jira, Trello, or Asana.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Fluency in English is required, with Indonesian language skills a bonus.

🛠️ Keahlian

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